Before you begin assigning jobs in the network or performing remote installations, you have to open certain ports or port ranges of the firewall on the target computers (clients). Otherwise the computers will not be contacted and you will receive error notices in reports.
If you’re using a firewall from another manufacturer than Microsoft, check with the respective program’s Help.
You have to open (or allow these exceptions) the following ports through the Windows Firewall settings to allow the remote installation and for assigning jobs. For more information read chapter Allow exceptions.
You can find the settings for the Windows Firewall on your computer under: Start/Control Panel/Security Center/Windows Firewall/Change settings/Exceptions.
Computers with Windows XP are not supported and will be automatically removed from the database. Computers with Windows XP cannot be added.
Windows 7, Windows 8 and Windows 10
| For Remote Installation | For Connection/Allocating jobs/Reports | |
|
Port/Port Range (Exceptions) |
File and Printer Sharing (TCP 139, TCP 445, UDP 137, UDP 138) Remote Management Windows Management Instrumentation - WMI (TCP/135) |
50400 50401 (Optional, only necessary when using SSL Encryption) 50300 (Optional for O&O Defrag) |
Allow exceptions
Before being able to run activities in the network with the OOEMC, you need to specify certain settings on the Firewall on the target computer. If you haven't made any changes to the firewall settings, please bear the following steps in mind while defining exceptions and opening ports. Here are the examples for Windows 7 as well as Windows Server 2008:
- Open the Windows Firewall in the Control Panel.
- On the left, click on Allow a program or feature through Windows Firewall.
- Place the following control checks in the column Domain. The computer needs to be in a domain for it to display the column: File and printer sharing, Remote Service Management and Windows Management Instrumentation (WMI).
In addition, you need to create and share further ports.
- Open the Windows Firewall in the Control Panel and click on Advanced settings.
- To create the needed ports for the OOEMC, click on Inbound rules on the left of the dialogue.
- Afterwards, click on Activities on the left and then on New Rule.
- Then select Port and follow the dialogue with Continue.
- In the text field Specific local ports enter <50400, 50401>, and confirm with Continue.
- In addition, the following ports should be opened for the communication with the corresponding product agents: DiskImage <50302>, Defrag <50303>, DiskStat <50304>, EventViewer <50305>, DriveLED <50306>.
- Please leave the default setting Allow the connection in the next dialogue enabled and click on Continue.
- Enable all three checks in the next dialogues (Domain, Private, Public), if these are not checked by default and click on Continue.
- Now enter a fitting name, e.g. OOEMC, and optionally a description.
- Save the settings with Finish.