The installation of O&O FileErase is very simple. Please follow the steps below:
- Turn on the computer on which you would like to install O&O FileErase.
- Login as a local Administrator.
- Insert the data medium with the required software in its respective disk drive, e.g. your CD-ROM drive, or start the installation file provided (SETUP.EXE).
- Please follow the installation guide and confirm the End-User license Agreement (EULA). Please read it carefully before the installation - it is binding.
- To complete the installation of the program, please restart your computer, if you have not been prompted to do so already.
Information about licensing
In order to activate the product after installation or to gain access to the Full Version at a later time, you must possess a valid license key. This license key is also called a registration code, serial number, or product ID.
O&O FileErase needs to be licensed per computer; in other words, you have to purchase a license for each computer where you want to employ O&O FileErase.
If you do not enter a valid license key, you will only be able to use O&O FileErase as a trial version.
If you would like to implement O&O FileErase in your company or as a technician for your customers, then please contact one of our resellers or our Sales Department.
The dialogue for registration always appears automatically at the start to guide you if you are using an unregistered version or have entered the registration code incorrectly.
- The registration wizard allows for a simple registration process.
- When you select the option I want to enter my license, a dialog box will appear where you can enter the registration code you received when purchasing the software.
If you have purchased the download version of the software, please enter the license information (name, company and license key), just as they are written in the confirmation E-Mail you received.
If you have purchased the box version of the software, please enter the license key as it is written on the license card included. In addition, please enter your name and if needed your company.
- Please make sure that you do not confuse the digit “1” with “I” or enter any empty spaces where they don’t belong.
- Press Next to save the registration data or Cancel to leave the dialog window without saving the data.
- When you have correctly entered the license code you will receive a confirmation in the dialog window.
If you encounter problems while entering your license key, please contact our Support: firstname.lastname@example.org
If you do not enter a valid license key, you will only be able to use O&O FileErase as a trial version with a limited functionality.
Once a license is successfully entered, a prompt will appear regarding online registration if your license has not already been registered online.
What are the advantages of online registration?
Online registration gives you the benefit of having your customer data kept safely in our files, which means we can provide you with even better service. If, for example, you accidentally lose your license key, we can quickly resend it to you without any problem. The license key is needed for using the full version of a program, getting updates, and for reinstalling the program when you make a new setup of your computer.
Further advantages will let you:
• Be supplied with the latest information about our products
• Make free updates on new versions of purchased items (minor updates)
• Upgrade to a new version at a special discount price (major update)
• Obtain support from our customer service
How do I register online?
If O&O FileErase was purchased on our Online Shop, you’ve automatically registered with us. If O&O FileErase purchased at a retailer, you will be asked if you want to register while entering the license information. You then have the option of either registering immediately or at another time. All you’ll need is a functioning Internet connection and a valid license key.
You may also complete the registration form right here:
Just return the completed online form by clicking “Send” and you’ll be eligible to take full advantage of our O&O Customer Service.
Information about your installed program version and the license data (if you have it) can be found under Update & Info..
To remove O&O FileErase from your PC, please follow the instructions below:
- Open the Control Panel in the Windows start menu and then click on Software.
- Select O&O FileErase from the list and then click on (depending on the OS) Uninstallation or Add/Remove.
- Confirm the uninstallation. You'll receive a confirmation notice when uninstallation is completed. When prompted, restart your computer.